Responsible Gaming

Responsible Gambling at Fresh Casino

At Fresh Casino, we are committed to providing a safe and enjoyable online gaming experience for all our players. We understand that responsible gambling is an essential part of ensuring your continued enjoyment of our platform.

Safe and Balanced Gambling Habits

Gambling should be treated as entertainment rather than a source of income. It's essential to set aside a specific amount for gaming activities, known as a bankroll, and not exceed it. By doing so, you can maintain a balanced approach to gaming, separate from your daily finances.

We encourage our players to adopt responsible gaming habits by:

Setting realistic goals
Avoiding chasing losses
Not exceeding their self-imposed limits

Budget and Bankroll Management

To manage your bankroll effectively, we recommend setting specific deposit, loss, wager, and session limits. Our platform offers these features to help you stay in control of your gaming activities.

You can set:

Deposit limits: a daily or weekly amount that you are willing to spend on our platform
Loss limits: a maximum loss threshold for each gaming session
Wager limits: the maximum amount you're willing to wager per game or session
Session limits: a time limit for your gaming sessions

These tools enable you to maintain a safe and balanced approach to gaming.

Deposit, Loss, Wager, and Session Limits

Our platform offers various limits that can be set through our 'Account' section:

Deposit limits: Set daily or weekly deposit limits in the Account area
Loss limits: Choose from multiple loss limit options based on your risk tolerance
Wager limits: Set a maximum wager amount per game or session
Session limits: Define time limits for gaming sessions

Reality Checks and Time Reminders

Our reality checks will help you monitor how much time is spent playing games, while our time reminders can prevent overindulgence.

You can:

Activate reality checks to track your gaming time
Set custom time notifications to remind you of important tasks or responsibilities

These features ensure that you maintain a healthy balance between gaming and real life.

Cooling-Off Periods and Self-Exclusion Tools

In some cases, it's necessary for players to take a break from our platform. We offer:

Cooling-off periods: Temporarily lock your account for up to 30 days
Self-exclusion tools: Permanently exclude yourself from the site

If you feel that you're experiencing difficulties controlling your gaming activities or want to maintain control of your habits, please contact our customer support.

Account Verification and Age Restrictions

We verify all player accounts to ensure age compliance with relevant laws. Our terms and conditions state that players must be at least 18 years old to access the platform.

Additionally, we:

Conduct regular checks for suspicious account activity
Enforce strict policies regarding underage gaming

By verifying your identity, you can rest assured that our site is secure and trustworthy.

Protection of Vulnerable Players

We aim to safeguard vulnerable players by providing information about responsible gaming practices. Our website includes educational resources on safe gaming habits and provides access to professional help services for those who may need it.

Players should be aware of warning signs such as:

Spending more than the planned budget
Experiencing feelings of guilt, anxiety, or depression related to their gaming activities

Support Organisations or Professional Help Resources

If you're concerned about your own gaming habits or suspect someone close is experiencing problematic gambling behavior:

Reach out to our dedicated support team for guidance and advice
Visit organizations offering professional help services, such as the National Responsible Gambling Strategy (NCRGS) in Ireland.

We prioritize supporting players through difficult times by providing a list of reputable counseling resources on-site.