Privacy Policy

Privacy Policy

At Fresh Casino, we understand that your personal information and online security are top priorities. This Privacy Policy outlines how we collect, use, store, and protect the data you provide to us when using our platform.

What Personal Information May Be Collected

When creating an account with us or interacting with our platform, we may collect various types of personal data, including:

• Account registration information: Your email address, username, password (hashed), and other details used to create a Fresh Casino account.
• Device and browser information: Data about the device you use to access our site, such as operating system, screen resolution, and browser type.
• Usage analytics and behavioural data: Information on how you interact with our platform, like game selections, session length, and login frequency.

Cookies and Tracking Technologies

We employ cookies and other tracking technologies to enhance your experience, remember settings, and provide a better understanding of user behavior. Cookies are small text files stored on your device that help us:

• Remember your username and preferences
• Track engagement with our platform
• Analyze performance metrics

You can control cookie usage through browser settings or by using opt-out mechanisms.

Communication Preferences

We respect your communication choices and offer various options to manage notifications. You can:

• Update email notification preferences in your account settings
• Manage push notifications on mobile devices
• Choose how often you receive promotional emails or other messages

Data Storage and Retention

Your data is stored securely according to our retention policies, which vary depending on the type of information collected.

• Account registration information: Stored until account closure or user request for deletion.
• Usage analytics and behavioural data: Retained for a maximum period of 12 months, unless you withdraw consent or we're required by law to store it longer.

Security and Account Protection

We have implemented robust security measures to protect your personal data:

• Secure Sockets Layer (SSL) encryption ensures all communication between your device and our servers is encrypted.
• Your account password is stored securely using a one-way hashing algorithm, protecting against unauthorized access.
• Two-factor authentication provides an additional layer of protection.

User Rights Regarding Personal Data

You have the right to control how we use your personal data:

• Access: Review and correct your data in your account settings or by contacting our support team.
• Erasure: Request deletion of your account, including associated data, if you withdraw consent or wish to exercise this right.
• Correction: Update any inaccuracies in your registration information.

Third-Party Services or Integrations

We may integrate third-party services into our platform for various reasons. These integrations are carefully selected and implemented with the utmost care regarding user privacy:

• Social sharing buttons enable you to share your Fresh Casino experiences on social media platforms.
• Live chat solutions provide support through integrated interfaces.

Age Restrictions and Minor Protection

At Fresh Casino, we enforce age restrictions in compliance with applicable regulations. We do not knowingly collect or store data from minors under the jurisdiction of the relevant laws.

Compliance with Applicable Privacy Regulations

We are committed to adhering to regulatory requirements regarding user privacy:

• General Data Protection Regulation (GDPR) for EU users
• California Consumer Privacy Act (CCPA) for CA residents
• Other applicable regional and national regulations

By continuing to use our platform, you acknowledge your understanding of the data we collect and how it's used in accordance with this Privacy Policy. Should you have questions or concerns about our practices, please contact us using our email.